Frequently Asked Questions
Laundromat
What are your hours?
We are open daily from 6AM to 12AM Midnight.
Are you attended?
Yes, we have attendants onsite from 9AM to close.
Are you a coin or credit card laundromat?
We are a card-operated store that uses Laundroworks system to accept payments directly at the machines using your credit, debit, or Laundroworks card.
Do you have large machines?
Yes, we have eight 80 lb. washers, perfect for large, bulky items or just large loads of laundry. We also have twelve 60 lb. washers. And we have jumbo dryers that take up to 50 lb. loads.
Do you have parking?
Yes, we are on the corner of Cook and Main and have our own parking lot with plenty of spaces.
Wash & Fold
What are your wash and fold hours?
Our wash and fold hours are from 9AM to 9PM daily.
What kind of detergent do you use when you wash my clothes?
We use, by default, industry-leading Aura brand detergents in washing your clothes. It’s a very reputable brand that many laundromats, commercial cleaners, and hotel chains use. We also offer Tide, Gain, and Suavitel detergents for a small upcharge of $1 per order.
Is there a minimum order?
The minimum order is 20 Lbs. plus tax. We will accept orders at our drop-off counter that are less than 20 lbs. but it will incur a $25 fee plus tax.
Do you wash my clothes with other clothes?
No. We keep all orders separate and do not mix laundry.
When will I get my clothes back?
Our fluff and fold services usually take 24 hours; in other words they are ready the next day. Same-day service is available but must be dropped off with an attendant by 12PM noon.
Pickup & Delivery
When do you pickup and delivery?
We offer pickup and delivery on wash and fold orders from 9AM to 6PM Monday through Friday and Saturday from 9AM to 2PM. We do make deliveries only on Sunday from 9AM to 12PM noon.
What is the turnaround time?
Our pickup and delivery orders are usually delivered next day. Some holiday closures may postpone delivery until the next business day.
Is there a minimum order?
The minimum order is 20 lbs. but we will pick up order less than this, however, the minimum then changes to $35 plus tax.
How much does pickup and delivery cost?
This service is available from $1.40 per pound plus tax.
Do I need to be home to use this service?
Just let us know where you will leave the clothes. The porch, the backyard, in the garage, behind the gate, or with the apartment manager are common choices.
Can I make a special request on how I want my laundry done?
Yes. Throughout the ordering process, you will find notes and instruction fields. Just enter your preferences there and our attendants will review and oblige as much as possible.
Is there a contract or long term commitment?
No there is not.
When I schedule an order, how will I be billed?
By credit card
What do I put my laundry in?
We recommend a laundry bag or 13 gallon kitchen trash bag.
Can I put my pickups on hold while I'm on vacation?
Yes.